Learn how to exceed customers’ expectations by doing something they didn’t expect.
As we work through the crisis, we’re finding some hidden good in it. The brands we do business with are using empathy to connect with employees and customers like never before. From extending sick time, to relaxing payment obligations and offering complimentary services, we’re in the midst of a great reckoning.
During this interactive workshop, we’ll help attendees develop deep customer empathy, which will inspire a new level of understanding your customers and lead to creating disruption and distinction in your business.
Join us Wednesday, May 6th as we share a system on how to see the world through other people’s eyes, and how to use that knowledge to build unexpected brand memories.
In this workshop, you’ll take away techniques and tools to plan “event horizons,” those lighting strikes of memorable experiences.
Join us as we discuss:
Wednesday May 6, 2020
11:00 AM - 12:00 PM PDT
Wednesday, May 6th
11 am – 12 pm PST
Online
No cost.
Printed courtesy of www.southcountychambers.com/ – Contact the South County Chambers of Commerce for more information.
PO Box 672, Arroyo Grande, CA 93421 – (805) 489-1488 – office@southcountychambers.com