Welcome Center Guest Services Associate/ Part-Time Position

Welcome Center Guest Services Associate 

California Welcome Center, Pismo Beach Premium Outlets 

Position: Part-Time Guest Services Associate (8-29 hours/week) 

Summary: Join our team in a vibrant travel environment, engaging with visitors and promoting the Central Coast. We seek a friendly individual with excellent communication skills, comfortable in engaging with diverse travelers. Availability for shifts between 9:45 AM and 6:30 PM, including weekends and weekdays, is essential. 

Objective: Equip visitors with valuable information about California, with a focus on San Luis Obispo County, by leveraging training from Visit California and Visit SLO CAL and partnerships with local businesses. 

Key Responsibilities: 

• Provide up-to-date, accurate information and recommendations to visitors in-person, via phone, and email. 
• Independently manage daily operations of the Welcome Center with minimal supervision. 
• Maintain inventory of promotional materials and ensure the center is well-stocked. 
• Contribute to social media content and other promotional activities to highlight the region. 
• Build and maintain relationships with local businesses to enhance visitor experiences. 
• Represent the Welcome Center at relevant events and meetings. 
• Perform additional tasks as needed, including community calendar management and partner support. 

Preferred Qualifications: 

• Exceptional communication and customer service skills. 
• Approachable, with an outgoing personality. 
• Ability to multi-task and work with diverse groups. 
• Proficiency in Microsoft Office and similar software. 
• Experience in tourism or hospitality is a plus. 

Qualities: 

• A welcoming demeanor and enthusiasm for promoting the Central Coast. 
• Team player mindset. 

Compensation: $16.00 - $17.50 per hour, with a flexible schedule. Availability for weekend shifts is required, though not every weekend. 

 

Email Resume to: CAREERS@SOUTHCOUNTYCHAMBERS.COM